I bought a door from B&Q. The quality was appalling. I left a factual, negative review on their website but received an email stating that my review did not meet their standards so would not be published. According to them, reviews are vetted by a third party who decide whether or not to publish the review and B&Q have no control.. I asked many questions as too why my review didn't meet their standards and got fobbed off with a meaningless answer. I think it is clear that the reviews you see on the website have all been censored any cherry picked to put across a good impression. I asked B&Q why they took part in censorship of free speech and I was ignored. I won't shop there again. They are overpriced and much of the stock has been on the shelves so long you get covered in dust and dirt when you pick it up.