WORST CUSTOMER SERVICE EVER !!!! I bought a wooden playhouse for my daughters birthday as B&Q stated that it would be delivered within 2 weeks and that I would receive a call or text giving me the delivery details. Neither came so I chased B&Q on numerous occassions and was told on 3 occassions that they would sort it and call me back. I never received any of the calls that they promised and had to keep chasing them. I finally got the delivery 3 weeks after my order and a week after my daughters birthday. The last time I spoke to B&Q they said that the delay was unacceptable and that they would call me the day after the delivery to make sure everything was ok...... I was still waiting for a call 4 days later and AGAIN had to call them myself !!!! Customer service is absolute garbage and I will never purchase anything from this Company again. The playhouse itself is flimsy and not worth the £236.00 I have paid !!! I have sooken to the "Customer Services" dept today and they just simply could not care less and have tried fobbing me off with a voucher. My daughters birthday was ruined and I had to book a day off work due to the delivery being outside of the promised 2 week window. STAY CLEAR OF B&Q and if you want a wooden playhouse go to gardenbuildingsdirect.com instead !!!