I was very excited to come across the article for this medication, I have been hearing about this type of medication online. I submitted my order on December 13th with what is advertised as a 2-4 day turnaround for first time patients. After placing my order I received a receipt with the brake down of my ordered items. I had ordered the plan and had the injections per month and the self pain- free injector. Main issue I’m having is that when I went to use the injector for my very first injection using this pain-free injector injector would not work. I have tried since December 17 when I first received the medicine on the 16th to today December 30 I have somebody replaced for the first 15 days then I got tired of them not dealing with this because I keep sending over 15 emails to them with no response back of what they’re gonna do Now I just wanna refund and I’ve turned it over to my refund to my credit card company now for a chargeback just for the 6999 of the injector but does not work. I’ve work with three individuals Nicolai, Huntley, John each claiming to be a customer support agent between 15th of December 2 today 30 December all I have got is people wanting to know how I like the medication and no resolution to any problem that I’ve had with them. I’ve had people saying that they were waiting to hear back from the department on what they were going to do I’ve had Huntley saying he was going to contact the accounting department and then he never got back to me and then today, John wanted me to review the company, but nobody has got any resolution in hand at all. I would not recommend this company at least their injectors. Their medicine might be good. I’ve only taken it for half a month or almost a month of quite yet. I do like the packaging the way it comes. I have not needed the inspector. That was a waste of money because it was defective right out of the box. It doesn’t come in a box comes in a neat little pouch. But there is two videos out there they will send you the links to those and it comes with two instruction booklets as well