OK photos, rubbish customer service. Paid over £1000 years ago for a package which included USB stick with high resolution photos on. When we picked up our photo package Brendan said no usb in stock but he will let us know when he has them. To be honest we forgot for a while but when we remembered I facebook messaged, emailed multiple times and I was ignored after a while. They don't care once you have your money and others have said the same. I (politely) commented on a tiktok of theirs about this recently and it was deleted. Photos were lost on my phone which had been sent over to me so other than a couple of prints we have nothing to show for all that money we spent on a newborn shoot and they don't even have the decency to apologise
8 months ago
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