I used Baby Pavilion back in 2017 with my daughter and was so happy to receive a huge box of ordered supplies perfectly packaged. However, with this pregnancy, I chose to upgrade to a different pump. It didn't list the invoice price and just redirected me to a confirmation of an order. After I called to inquire of the price, I was encouraged to go with a different pump. When I chose one totally covered by my insurance, there were parts listed on the website description of the pump that were not included. We were also shorted the amount of storage bags billed to the insurance and told they would “work it out with insurance” and not fulfill the total order. I used to recommend this website to friends, but don’t think I will after this experience.