I've used Baby Pavillion to purchase my breast pump and order monthly supplies for both my children. I can honestly say that I have never had an issue with them! Even when I had questions, I could easily contact them and they immediately helped me out. I even had a lost supply order and almost ran out of milk storage bags. Once I called, they expedited another shipment to me, no questions asked. For those that are military -- this is the company you need to work with. They understand the process and make ordering the pump and supplies through our insurance so easy.