I ordered from baby pavilion and FedEx hadn’t updated my shipping information/tracking in a few days. So, I reached out and was contacted back within the hour I sent out my inquiry! Big thanks to Ms Hall with customer service for clarifying my tracking details. I haven’t used my pump or bags yet, but I’m very excited to. Both, pump and bags, came in amazing condition for traveling across the country. Packaging was well done and the contents were unphased. This has already surpassed my prior experience with a storefront DME location from my first pregnancy. I also appreciated the ability to read the qualities of each item and the reviews of the product too. It made making my decision easier than expected.