Great experience so far. Was able to get a pump and 2 resupply orders so far. I was not aware I can also get one set of bottles, flanges, backflow protectors, tubing through the company. It only lists storage bags and valves when I reorder so I went ahead and bought those myself and plan on submitting a claim through tricare. I just got an email after my second resupply order that I can write those items in the comment section of my next resupply order. It would have been nice to know that, maybe written somewhere on the resupply form. But it still has been a great experience and I would recommend this company.