It’s been difficult to get straight answers from Baby Pavillion. I have 3 friends who had identical scripts to mine and got a kiinde starter pack and extra pump supplies. I even got a second extra prescription for supplies and still couldn’t get these. Their justification was that Tricare doesn’t cover it. That fine, just bizarre why we’re all getting different things with the same insurance and identical scripts from the same dr. It would also be nice to receive an email or text/call when we’re eligible to get bags again. We’re all new moms and what day we ordered bags a month ago isn’t easy to remember. Shipping is also not as quick as other companies.