I like that getting monthly supplies is easy. I did not have a good experience when I first made my order for my spectra S1 through tricare and accidentally ordered the one without the pump bag. When I asked if I could return it to her the bag one (which again is covered by my insurance) they refused and said I would have to pay $50. Again I don’t understand because it originally would have been covered. This was the option I meant to pick especially being a military family constantly moving for a mom that exclusively pumps. The customer service for that was not helpful. They didn’t even return my call and opted to just text me to tell me if I wanted it, I’d have to pu out of pocket.