I ordered an Oyster 3 pushchair system from baby planet in Ashby. Firstly it took a month for it to be delivered to the store and even then I had to ring and enquire about it as I was never contacted. Then when I went to collect my pram certain items were still not there, so heavily pregnant I had to make multiple trips to and from the store. When opening my pram I found there was no adapters to go on my car seat, so when I rang the store to enquire about this they said they must have gave them to me so there was nothing that could be done. After spending £900 on a pram with them, why I would lie about £20 adapters is beyond me. They told me I could purchase some more but they would not order me any in, I will never be purchasing anything from them again. Disappointed.