Backcountry.com has gone downhill and their customer service sucks. They sent me the wrong item and I had to contact their customer service twice. The first time, the rep went MIA and the chat timed out. The second time, the rep was so slow to respond that there were multiple times during our chat that I thought it would time out again. Instead of just processing the exchange and sending me the product I had ordered, they ended up billing me twice and charging me tax twice on a sale that they messed up.
2 years ago
Backcountry.com has a
1.9
average rating
from
31
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.
Related Photos & Videos
