My last order was a nightmare. Ordered 2 pairs of bike shorts that were to small. Returned original and they sent me the same size back. Eventually returned all the shorts. Had 3 emails saying they received the returns and my refund was coming soon. It took over 2 months and 5 calls to get a partial refund. The last call was 1 hour and 33 minutes. They tried to say the shorts were returned used and dirty. One package was never opened and the other was tried on for less than 30 seconds. This will be my last order from Back Country.
2 years ago
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