Do not order from Backcountry. I ordered four jackets to try on for the upcoming ski season. My package was never delivered and I've been disputing the $1,434 charge with Backcountry for 4 weeks now. I've spoken to 5 different representatives. They said it is above the threshold of paying me back, so now I'm in the middle of disputing it with my credit card. Backcountry is not worth the hassle, you are better off ordering from a different company. Their customer service is terrible.
1 year ago
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