Long time Backcountry customer (daughter) as she lived near the location in SW Virginia. She took an assignment in Alaska and had items shipped to her. No reference in the checkout process that the $8.99 return FedEx does not apply. Nothing referencing this may not apply to Alaska. She had to spend over $150 to ship the items back as they refer to somewhere else on the site that refers to not applying outside the contiguous states not in the check in process or return process. Not acceptable
2 months ago
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