I paid for 2 day shipping, and 3 days after placing the order, the items showed status as "Pending fulfillment". On calling customer service, I was informed that the order was ready for shipping and in a couple of hours I should see an email with tracking number. One day later, I called again, and this time was informed that they were still packing the order. When I asked why the previous day the customer service person lied to me, this service person issued me a "first warning". When I asked what the warning for, as I was just stating facts, she issued me a "second warning". The conclusion was she could not provide me with a date, and that they were doing everything possible "in their hands", whatever that meant. Never ordering from them again!