We booked the Krygyzstan trip with Baltic as many other providers were only "dipping in" to Krygyzstan along with other Central Asian countries. From our first enquiry to sorting an airline feedback issue on our return the staff were extremely helpful, very responsive and always friendly. We worked with Nikola mostly, but also her colleagues stepped in to respond when necessary. All of them were brilliant. This is as you would wish an operator to be, always answering questions quickly and giving tips that are super helpful. The trip itself was amazing. The country, though still setting up for tourism (one of the attractions for us was that it is still quite raw and unspoilt for visiting) was so beautiful and scenery often breathtaking. We have travelled extensively and I would say not many places have physically made me gasp with awe - this was one. When stepping out at height to see the Seven Bulls mountains it was incredible. We were part of a small tour, us and 4 travellers from Russia in a very comfortable mini bus with an very helpful guide who spoke good English, Russian and Turkish. We travelled all around the North, East and Central parts and stayed in home stays, yurts and Hotels. A great contrast. This trip was super memorable and I am glad we were able to pick up the tour we wanted exactly with Baltic. Would highly recommend and I would pick up a tour with Baltic again, particularly after a great self guided rail trip around Finland last year which was fantastic (booked with Laura) Top marks.