I purchased a radio controlled car from them with a bunch of metal upgrade parts.
Some of the upgrade parts didn't actually fit as they had different dimensions to the plastic originals. Chinese quality assurance in action. I asked to return those for a refund. BangGood replied and said they'd take a return, but that I would be responsible for return shipping and even customs charges.
Thankfully I live in a country that actually has consumer law, and this law protects buyers against sellers who sell items that are not fit for purpose. So I raised a PayPal dispute and got my money back that way.
4 years ago
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