I ordered a drone on the 28th of December. They mentioned that ot was going to be shipped within 24hours and deliveres within 6-10 days but up to this moment (15/01), it is still in a processing condition. I have contacted the customer service plenty of times but their "help" is extremely poor in terms of how much they know or they are willing to know about their customers' ordered items. They seem Clueless and they keep redirecring me in order to receive an answer about what is goig on BUT...... NOTHING! If they want satisfied and dedicated clients, they MUST upgrade their services immediately!