Buying from this dodgy seller is like playing Russian Roulette
All seems good with this seller until you receive a defective product. Good luck with trying to get a refund or replacement. They have standard responses as quoted below:
"Thank you for your feedback regarding order 54512073. We want to express our genuine apology for all inconvenience caused. We are sincerely sorry for the situation. We would suggest you check the warranty clearly next time. We beg your understanding."
They can beg all they like but I simply cannot understand why they will not refund the full value of the product if it is defective.
I purchased a smart watch which stopped working just after a month. Trying to get a refund or replacement was a most tedious and frustrating experience. I gave up in the end and am posting this review.
6 years ago
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