Can't get through to find out status of my orders. Sent an email via the web site and it came back as undeliverable. Tried to get on live chat and I was 124th in line. After 10 minutes I was 121st. At that rate I would have had to wait almost 7 hours to chat with someone. Have not tried the phone #, which is an international number, which would cost money. Their guarantee of a shipping time is a joke. My items are at least 3 weeks to over a month, the post office has been notified they are coming, but they never arrive. If this is the service you want, order from this company at its low, low prices. But only if you don't mind getting old while you're waiting!