My first order, kept it low value just in case I had any problems. Good job I did as my goods arrived in England but could be delivered as the address was printed with no house number and the road printed three times! According to Banggood it was my responsibility and not their's that it was sent. Despite many emails they would not accept any responsibility, after threatening to report to PayPal they offered a refund of 50% if I agreed to pay to return postage costs to China!! I escalated the claim to PayPal and they immediately made arrangement for a full refund. I have made my feelings clear to the company and I for one will avoid them in the future.