I place an order with banggood for a tablet and case, on April 11th, on April 19th my order was still in processing status, I contact Banggod which first told me my order was cancel, That they will refund me but wasn't able to provide the date. Because of lack of customer service, not enough info by chatting and sending varios email and chating to different agents, I placed a paypal complaint, then banggod wanted to force me to close the paypal complain, saying they will not ship or refund if I didnt close the complain. Paypal accepted my complain and refunded me since my ordes was in backorder never shipped and banggod was planning to keep my money. Bunch of thieves