Please be aware that Banggood is a criminal firm, headquartered in Dubai. Their only goal is to take your money, and they will succeed if you would deal with them. In my case, they sent me (from China to Canada) a wrong item after charging my card for $77. They sent it to me by FedEx though I paid for regular shipment and I did not ask for express delivery. The order was placed on June 6 and the wrong item, which I did not order and don't need, was delivered to me on the 19th (in two weeks by FedEx!). I was charged by FedEx extra $26 for delivery. It means I paid to both Banggood and FedEx but I received nothing for my money. Between June 24 and July 5, almost daily, I had correspondence with Banggood re: returning the wrong item or refunding. They said, "Customer need to responsible for paying the return shipping fees and if there are any customs duties when we receive the parcel, you will also be responsible for paying them." Returning the wrong item to China would cost me from $46 to $96. At the end of the day, (1) Banggood stole my money, (2) FedEx kindly agreed don't charge me for this delivery, and I lost $77. It is exclusively my fault because I did not read REAL reviews from REAL people who have dealt with Banggood. They are criminals.
5 years ago
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