This company sold me a drone that was dead on arrival. It was a pile of tat which cost me nearly £200. The company offered me a derisory refund offer to keep it which I declined. They told me to return the item, including batteries which they knew would not get through customs. Because I realised this, I removed the batteries before posting.The company pretend to use broken English to avoid answering questions and contradict themselves in every communication. The item got to the Guangzhou province and is now enroute back to the UK which will take up to 4 months because they have either given a false address, refused to pay the customs charge or refused delivery. Royal mail and PayPal will take no responsibility or refund any money. They have said that most Chinese companies like this are scam artists and make it impossible to return goods. They make it take 3-5 months to get the goods back so you can't get a refund through your credit provider. It's a well oiled machine to ensure people cannot return things. If you choose to buy from this company then beware because you have no right to a refund at all and nobody will do anything about it.