All is well when you get the goods you order but when you dont, the customer service is verry dodgy to say the least. I have had a couple of item complaints and the customer service have not done any thing at all to help. The live chat seems friendly enough but everyting is confermed buy a superviser that will assess your case. They will always get back to you with an e-mail but then never do. Atleast never order any thing with out a tracking number, if the package is lost Banggood will not take resposibility. That is the bigg clue here, the lack of responsibility. For an International Corp. their standards are not well founded on taking care of their customers. I guess.. what the hell can we do about it when we are half a world away ordering chip crapp on the nett. If they dont want to, the dont need to do shitt. I ordered a drone with a carry bag, No carry bag. I ordered 2 mini drones without tracking, No mini drones.