I will echo what other reviewers have written: It appears that this company is dishonest or, at least, does not follow good business practices. I ordered an item in August, the money was immediately drawn out. the item was never delivered, probably in large part because in my case bang good utilized USPS and does not interface well with USPS. They do not provide a USPS tracking number. It has now been nearly three months, I have not received the item and I have not gotten my money back. I have had countless interactions with them and Ms. Li, which have not gotten anywhere. Buyer very much beware!