Worst buying experience i had in my life! I consider myself as a very patient and respectful customer, this is the first time in my life a site/company pushed me off the edge. I ordered a OnePlus 7T Glacier Blue color phone on the 11/11/19, there wasn't any notice anywhere that the phone is out of stock. After about a month i saw that the status of the phone is "Back Order" (which means not in stock), while no one notified me of the situation, after contacting the support they gave me 3 options: 1. Wait for the phone to arrive 2. Choose another item for about the same price (which there isn't one) 3. Change the color of the phone I asked if the other color is in stock, they said it is so i changed the color and they promised it will be shipped after 48 hours. After 72 hours i saw that the status on the site is still "Back Order", i contacted the support again, they said the phone is not in stock (although the promised it is after changing color), and was asked to wait 7 days, and they checked and promise that it will be 100% in stock, i accepted. I waited 9 days, entered the site, and to my "surprise" it was still in status "Back Order"! When contacting the support again, they asked me to wait for 17 more days!!! After waiting a month before i first contacted them, then asked for 7 more days for it to arrive to stock, and then 17 more days!!! Which in the end no one actually promises that it will be in stock (as to their previous promises), in the end i ordered the phone on 11/11/19, today is the 16/12/19 and the asked me to wait 17 more day which in the end in the beginning of 2020! And still no one really promises that it will actually be in stock at that time and after that wait 7-35 days more for the shipment to arrive. The whole time i asked for some compensation/faster shipping and the refused, in the end i cancelled my order. Poor site, promise things and don't hold to the promises and just lie, even when i had a print screen with their promises. Wouldn't recommend buying anything from them unless you are willing to wait an abnormal amount of time for the item.