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Anonymous
DO NOT DEAL WITH THIS COMPANY. I placed a large order through them. This order consisted of several individual pieces (roughly 30 items, costing me over $1,300). This company managed to mess up 90 percent of this order. Their webpage does not tell you if things are out of stock before you order them. They let you pay for them and wait and wonder why items are not being delivered. You go online to find out where things are, and their team then informs you that they are out of stock. They don’t contact you first. So you have to go through a process of selecting different items that match the same price so that they can swap them and resend them. Though you placed the order and paid for it two weeks ago. You won't be expecting to receive your package for another month or so. If your items are damaged in shipping due to their poorly packaged items to lower shipping cost. They will fight as hard as they can to prevent correcting the issue. They will argue and fight until they determine that you won't give up and just settle with the broken part. Only after you struggle with them for about a week will they consider trying to correct the problem. If the item is so severely damaged that FedEx will refuse to deliver it to your due to liability issues. They will not refund your money, nor submit a claim with FedEx. They expect you to get FedEx to finish shipping you the product so that you can return it. Legally FedEx cant, so you can't get anything fixed until Bangood contacts them to resolve the issue. Don’t hold your breath on that because they won't do that. Then, if you are lucky enough to get something delivered to your house, generally the products come in the wrong. Contacting them to get it fixed is impossible. Though the pictures, shipping labels, and item descriptions clearly show that there are several items missing out of the package, Bangood will argue that there is nothing wrong with the order. Don’t expect to get anything you order from this website. Like I said, even if the package makes it to your house (a month later) chances are. It's not going to be the item you paid for in the description, and it is more than likely going to be missing parts. I have lost so much money and time with this company and I hope that I can save someone that reads this the headache that I have endured with them.
5 years ago
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Banggood has a 4.4 average rating from 7,990 reviews