Really bad customer service. I have two orders that I'm waiting for more than 70 days and they don't refund the money. When I contact to them, they just reply that is sent, but the latest tracking update is from 63 days ago. Also is very difficult contact to them. I will not buy again. I copy and past some of my emails from bangood. On tuesday 12 of march they told me: 'We certainly understand your frustration that you paid for something and didn't receive after such a long time. However, could you please wait for 2 more days? We assure you that we will try our best to provide a reasonable solution if you still don't receive it after that .We really appreciate your patience and support.' - And after these days they said. We are sorry to tell you that shipping time of your order will be extended by 30 days due to the impact of the epidemic. Would you please wait for 15 days? Please note that affected countries and delays may be changed depending on the global epidemic situation. Banggood will always be with you and thank you for your cooperation during this special period. We apologize for this inconvenience and hope for your understanding on this matter. ------------------------------------ First of all, I don't think that change the delivery time is legal. Secondly they lied me, because after these two days that they said, they still doesn't have a solution about my delivery. The last reply after contact to them many times is really disrespectful. On the reply bellow, they don't explain my issue, they don't say that I had to contact to them more than six times, that my tracking is not updated for more than 60 days. Also I had to spend my money buying the same item to another shop, because this one didn't arrived with much more time than the specified when I bought. I can understand the covid issues, but my tracking is not updated for more than two months. Should wait more? Seriously? Obviously this confirm my complain about this seller. Is not trusted and doesn't takes care about costumers. After that I will take legal options.