An absolutely HORRIBLE company. DO NOT ORDER FROM THEM! I ordered a package from them on March 26th and also paid for fast delivery and I have yet to receive my package. Not e that I have ordered packages from Hong Kong(amongst other countries) and everything has worked out fine considering the pandemic. All other companies that I have been in contact with have provided excellent service. Since my package was obviously late I have been in contact with Banggood three times and each time they have given me the worst service. THEY ARE HERE TO SCAM YOU! All they do is give you general answers and ask you to keep waiting. The first time they told me to check with the post office, id the package would not be there I would get my money back. The second time the told me to wait another week, and if the package still hadn't arrived I would get my money back. The third time they told me to wait to 2020-07-03 and if the package still hadn't arrived I would get my money back. They are playing me for a fool and THEY WILL DO THAT TO YOU TOO! Once again, DO NOT SPEND YOUR MONEY ON THEIR SITE! Even if you get your package delivered, the quality is absolutely questionable! Trust me, this is NOT worth the headache. And to anyone at Banggood reading this; please spare me your ridiculous policy.