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Anonymous
I'd leave 0 stars if I could. My order took 6 weeks to arrive, with no tracking available until the last week. I contacted Banggood 3 times to find out if it was actually shipped and they kept telling me not to worry but offered no tracking information. When it finally arrived it was broken. I contacted support and the first response was they asked me to take it to a repair shop and they would pay for PART of the repair bill. I said no to that and then they said I could pay to ship it back (another 4-6 weeks) and then once received, they would send me a replacement (again, 4-6 weeks). I said I didn't feel like I should have to wait another 2-3 months and have to pay for shipping myself. Then then offered me a 50% refund and told me I could keep the defective item, which does me no good. After a few more back and forth emails (one email per day is all you can get out of them), I finally got so tired of them that I agreed to the 50% refund just to be rid of them. So now I'm out $125 and am once again shopping for the item I purchased. This time I'll buy from a better company.
4 years ago
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Banggood has a 4.4 average rating from 7,990 reviews