Templates are incredibly difficult to use if you make any changes at all. I ordered a double-sided flag. Using a template or starting from scratch - the back never looked like the front. I had to completely redesign the back to have it correctly reflect the front. I called your representatives and had multiple chats. No one could help me with it. Not even your "design" team. No one knew how to duplicate the back. If I had an X at the back edge on the front of the flag, the X was at the front edge on the flip side. I was extremely frustrated and ended up ordering not what I wanted but what I could work with and get it done. I'm just praying the quality is better than the efficiency of the web-site.