I placed an order and payed an expedited fee and no on resolved my issue in enough time for me to receive my order by the date I was expecting. Although my art work needed to be resolved it took 5 days for someone to contact me to just to use the new design I sent 24 hours after your company reached out to me. There were no accommodations made even though the timing to respond to a customer is 2-3 days. And although the policy states "Ships Next Day" or "Ships in 24 Hours/Tomorrow" refers to business days and applies to orders placed before 4PM CST (orders after 4PM CST are treated as if placed the next business day) I can’t receive my order for 5 days even though 48 of those days are business days. This was extremely inconvenient and my event won’t have a banner!!!