I called BotC for assistance. Female said if I placed the order I would immediately receive an email requesting my approval for artwork. I asked for design help prior to placing my order. She said I would receive a call back in 30 minutes when the art department arrived to work because she could not help me. They never called. I went ahead and placed the order and did receive confirmation of order - but not an art approval email...and I'm still waiting upon the callback. She could not answer any questions (like delivery estimate, types of backdrop holders, etc.). I am hoping and praying that the delivery date is accurate and also that someone checks my artwork and sends me a preview? Maybe I'll get that call back one day so I can ask all of my questions? Can't remember her name? Courtney, perhaps?
6 years ago
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