We just received our retractable banner not only was the zipper broke on the carrying case the we could not pull the banner out of the base, it was stuck or jammed in the base. We also ordered a vinyl banner and the words were very blurry. Spoke with a customer service representative said I need this resolved ASAP as we are going to a trade show and needed the above items. She said I would receive an email right away where I can attach photos, still waiting on the email as of yet.
6 years ago
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