Thought everything was good. Made two phone calls to be sure everything was set for a banner with a front and back. Two days later I log in to see that the order is on hold. Why? Because the production team wanted to make sure the banner order was correct. WHAT? I spent 30 minutes talking with your team during my order and wanted my banner to be shipped the next day, like your website says, and I was told would happen. No phone call to contact me. They say they sent an email - probably went to spam so of course I did not see it. Why would I order from you again if I need a banner quickly?