Very confusing marketing and customer service. After starting my design order for a 2 X 10 banner for my granddaughter's birthday, I received another promotion offer from you for 45% off my transaction. I never received the 45% off and the order was missing the 4 pack of Clear Tabs to hang the banner. After contacting you several times, I was assured that I would receive an adjustment to my purchase and credited back to my credit card that I had used. I still have not received the discount or the adjustment. Mistakenly thinking that you had corrected the problem during all this, I told my son (Brandon Wilgus) that the banner I got was of good quality and you were easy to work with and that he should open an account and order another banner for his son's birthday in September (which he did). You have a good product, however, your terrible service and follow-through will keep me from doing any future business or recommending you to anyone else.