I placed an order for a custom banner (x3) This was for our soccer league to advertise and honor our league sponsors. We ordered on 8/31 with an estimated delivery date of 9/11. The start of our season is 9/16. On 9/5 they emailed us saying that one of our logo images was not of high quality and to call them. I called the same day, and right when I emailed them another logo, the call disconnected. I emailed them back to confirm they got the image and to let me know if they needed anything else. On 9/9 (4 days later) we get another email requesting a higher resolution image again saying they did not receive the one I sent. I called again, and again in the middle of the conversation the call was dropped. I had to call yet again to confirm that they print the banners. Now we risk not having them in time for the start of the games, and will have dissapointed sponsors. They are very disorganized.