I have not received the product so this review is solely based on my experience leading up to receipt of the final product. 1. The Website is clunky, editing the designs seems to work fine and seems to be where they put the majority of the investment in. However we had multiple login issues, it took me 4 times to put the credit card info in and get it to accept payment. Overall, the site needs a major overhaul. 2. Could not reach any live person by phone due to limited hours or just no one answering. 3. Email inquiries to try and resolve issues Were Not Responded Too, even after many days. Of course their auto generating system sent some emails showing the order was rejected but again, no response to direct questions from the customer. Even if this is the best banner I've ever laid my hands and eyes on... I will probably not utilize this site Ever Again ( the only caveat would be to take advantage of an amazing discount, like 60 percent off or so. ).