I placed an order on June 6th. I tried to track it but there was no ship date or expected ship date listed. So I tried to call and I got an answering machine. I left my information, order number and asked for a return call. Nothing. I called back, did the same thing. Nothing. So I went online (as they say to do in the message) for an online chat. Waited 35 minutes and got no one on the chat. I emailed asking for some information. No reply email. I called again and left another message. Nothing. THEN I get an email saying that my order has been cancelled because they were out of stock. They didn't mention anything about returning my messages or my emails. VERY poor and frustrating experience to say the least.