Worse customer service I've ever dealt with.
For two years they couldn't get my statement right. They Kept delivering them to the wrong address. Waisted hours and hours of my time on the phone and in branches to solve this simple issue.
Every procedure is a struggle.
Their applications and online banking systems are often inefficient and breaks frequently.
Had an issue with video banking, chatted with two of the team for an hour with absolutely no results. I still can't use it.
4 years ago
Barclays has a
1.6
average rating
from
934
reviews
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