“Yesterday and today, 17th.&18th.July, I had occasion to call Barclays Customer Services. On both occasions the help that I was given, and the pleasant manner of the Barclays staff, was absolutely excellent and useful. Thank you very much for such excellent service.”
“Getting locked out of my account right after a rejected withdrawal request was a nightmare. I instantly feared the worst — that my investment was gone. I wasn’t sure who to trust or what to do. But Napua Francesca and her team came through for me. They took the time to understand the situation, got me access again, and helped me get my funds back. I genuinely don’t know what I would’ve done without them.”
“I lost my husband two years ago, and I’ve been trying to manage everything on my own ever since. A friend mentioned cryptocurrency as a way to grow some savings, and I thought maybe it would help me stay ahead of rising costs. I wish I’d known what I was walking into. I trusted someone online who promised “safe crypto investments for beginners.” It all looked so professional. I sent them just under $35,000 in Bitcoin—and never heard from them again. The shame I felt was overwhelming. I was grieving all over again. It wasn’t just the money—it was the trust I lost in myself. I reached out to RESORUS.COM after reading some reviews and praying they weren’t another scam. They were so gentle with me. No pressure, no sales talk—just understanding, patience, and honesty. They traced where my Bitcoin went, helped me report it to the right people, and even guided me through the paperwork. A few weeks later, I was refunded about 85% of what I lost. It may not seem like much to some, but to me—it meant the world. They gave me back a little hope when I truly thought I had none left. If you’re reading this and hurting, please know: you are not stupid. You are not alone. And there are still good people out there.”
“Barclays do not help their long standing elderly Customers. I do not do Apps, or online Banking! I have no local Bank anymore, so have to get 3 Buses to get to one, which takes me well over an hour, that's if the Buses are on time, and not cancelled. The Robot on the telephone line obviously doesn't understand English, as I had to repeat 3/4 times and it still didn't understand. Terrible service!!”
“What was once a frustrating experience became much smoother when I reached out to Mrs. Francesca and her team. They were proactive, helpful, and transparent throughout the entire process. Their professional approach turned a difficult situation into a success. I highly recommend them.”
“What was once a frustrating experience became much smoother when I reached out to Mrs. Francesca and her team. They were proactive, helpful, and transparent throughout the entire process. Their professional approach turned a difficult situation into a success. I highly recommend them.”
“I just got off the phone ( on the 26th June at 15.30ish) with Esther she was really kind and supportive helped me with my app issue and spoke with her supervisor/manager to remove the interest and late payment fee I had gotten due to the payment not going through without me noticing. She even wished me belated happy birthday and reminded me to call whenever I need both to help with the issue and for evidence in case of need. She was really helpful and kind and tried to help the best way she could, this is the kind of people I wish to see as supervisors/managers, they inform you on your own duties they care enough to try to help and if they can they deliver and afterwards they still inform or give advice on what to do for the next steps and for the next time.”
“I always bank with Barclays at Croydon Branch. Just wanted to thank Bernie for all her help. I've seen her there for many years and she is very helpful with a genuine smile. Recently I went thereher and was glad she was going to serve me. She was great took her time to explain everything to me. Not just yo me but to everyone who visited her counter. Great nember of staff. Thank you. NC”
“The journey that commenced as a hopeful investment opportunity took a sharp turn towards devastation, resulting in a loss of $47,100. Discovering that I had fallen victim to a scam left me grappling with a mix of emotions - embarrassment, anger, and a sense of uncertainty regarding my next course of action. Amidst my quest for a remedy, I stumbled upon RESORUS.COM, a company that initially gave me pause. Their professionalism, however, shone through brightly. Right from the start, their team treated me respectfully, articulated the recovery process in a transparent manner, and steered clear of making any grandiose pledges. Their consistent communication and efforts to keep me informed throughout the process were a reassuring presence. To my pleasant surprise, their endeavors bore fruit by successfully recovering a sizable portion of the funds I had previously deemed lost forever.”
“Had a few issues with the mortgage advisors and was getting very frustrated until Pete Cox from the Peterborough branch stepped in to sort. He was amazing and went beyond what I would have expected. He then kept me updated with phone calls until the matter was resolved. He helped to restore my faith in Barclays and is a real credit to the bank.”
“My local Barclays bank is based in North Finchley.
I always find the staff extremely helpful.
On the 4th of June I had to make a money transfer.
I was looked after by a lady called Barbara Ali - Baba.
She was so friendly and helpful. I felt valued important. She had a real genuineness about.
One very happy customer.
Regards,
Metin.”
“My local Barclays bank is based in North Finchley.
I always find the staff extremely helpful.
On the 4th of June I had to make a money transfer.
I was looked after by a lady called Barbara Ali - Baba.
She was so friendly and helpful. I felt valued important. She had a real genuineness about.
One very happy customer.
Regards,
Metin.”
