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Barclays Reviews

1.7 Rating 1,021 Reviews
16 %
of reviewers recommend Barclays

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Absolutely FANTASTIC! Trouble trying to prove income etc. THREE different assistants all helped me, tocomplete the task. OUTSTANDING service, nainly from Teresa.
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Posted 1 day ago
I was in the Washing Hub 01/06/26 . It was a lengthy appointment but Kerry helped me deal with my problem, she had great patience with me, talking through every step and making sure I fully understood what was happening. Informed me what would happen after the process was completed. I felt very much appreciated. Thank you Kerry and Laura.
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Posted 1 day ago
Joined Barclays via switching. Opened an account and provided my previous banks account details. 2 weeks later found out they did not do the switch. I contacted customer service who checked with their switching department who claimed they didn’t receive any details to switch. My previous bank details were definitely provided when opening my the account. Useless bank, will be closing my account with them shortly.
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Posted 4 days ago
Absolutely fantastic customer service from Kirsty and Danielle at Barclays Bolton! Thank you From Lawton lawyers Ltd
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Posted 5 days ago
I had a few issues regarding power of attorney and ASP ISA and had to make a complaint, this was dealt with very efficiently and I can compliment the staff well done. I then had an issue signing into on line banking (my own stupid fault) but a very patient young lady, Shivani, hope I spelt that correctly, got me there THANK YOU. So much
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Posted 1 week ago
Always good customer service at Barclays Chatham Dockside. Recently Jo Steele gave us excelent service
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Posted 1 week ago
hi just quick message to say a massive thanks to nafees tariq at the bradford branch who helped me with my international transaction , he went out of his way made sure everything was done to my needs , i went to the bradford branch just after 3pm 14/5/26
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Posted 2 weeks ago
Friendly, helpful and professional. Special mention for Hayley who dealt with our request with good humour and a genuine interest.
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Posted 3 weeks ago
Ben in Barclays Carmarthen is always so helpful. Nothing is too much trouble for him. Always very pleasant and polite. We need more people like Ben.
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Posted 3 weeks ago
Every interaction with this bank is painfully dysfunctional. Avoid at all costs.
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Posted 3 weeks ago
Kidderminster branch staff member Mo. My name is Ian Watson, TBH I generally don't like dealing with banks because my experience is usually quite negative and frustrating. This time however, it was a COMPLETLEY DIFFERENT experience. Mo was SUPER helpful, professional and did exactly what he said he was going to do for me, in fact he did more than that and even came into work early to help obtain the information I had requested. I never leave reviews because I'm not a fan of them but this time I felt I had to because of the first class service i received from Mo. If i could have gave a 10 star review I would have.
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Posted 3 weeks ago
Overall, the consistent transparency, professionalism, and reliability demonstrated throughout the withdrawal process were truly impressive. It was a dependable and well-managed experience, and I deeply appreciate the level of service provided.
Barclays 2 star review on 8th May 2026
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Posted 3 weeks ago
I needed a Euro currency account and some advise on it. Abiodun Lawal (Edinburgh Princes street branch) had that sorted for me in no time and he helped me with an international cheque. On top of it all he advised me on a savings account that will return a higher interest. It all happened in a relaxed atmosphere and I came out very happy and satisfied with the successful outcome. It made my day. Thanks Abiodun!
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Posted 4 weeks ago
They exceeded everything I had hoped for. I had almost given up after dealing with unresponsive and ineffective services, but they restored my confidence. Their clear communication, attention to detail, and commitment to results made all the +1—(706)—25—1—08—54 difference.
Barclays 1 star review on 30th April 2026
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Posted 1 month ago
They exceeded everything I had hoped for. I had almost given up after dealing with unresponsive and ineffective services, but they restored my confidence. Their clear communication, attention to detail, and commitment to results made all the +1—(706)—25—1—08—54 difference.
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Posted 1 month ago
They exceeded everything I had hoped for. I had almost given up after dealing with unresponsive and ineffective services, but they restored my confidence. Their clear communication, attention to detail, and commitment to results made all the +1—(706)—25—1—08—54 difference.
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Posted 1 month ago
We would like to say a big thank you to Emma at Maidstone branch, Fremlins Walk on 23rd April. Who helped my wife and I, plus our daughter reviewing and organising our daughters current account. Emma was exceptionally sympathetic and professional. Thank you Emma From Mr and Mrs Roberts
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Posted 1 month ago
Jackie from the Eastleigh branch was very helpful. Her office could do with a lick of paint...hence 4 stars instead of 5 :)
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Posted 1 month ago
I’m pretty disgusted with Barclays right now I’ve been hounded and threatened by them to keep providing information about my business we physically cannot provide anymore information they want if we don’t they will close our account and put us out of business! Absolutely disgusting. I’ve been with them for years and have several businesses with them but they don’t stop and ask the most intrusive ridiculous questions just to have a bank account which I've had for 5 years now! We will now lose out company just because they cant get the information they demand, which we simply cannot provide! Awful behaviour
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Posted 1 month ago
Thankyou to Lisa once again for her Amazing Help ...ti sort out my Car cover update! I have this morning received a Fabulous Hamper!! This was to compensate me for all the Anxiety last year! Five Star Team live Claire X X
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Posted 1 month ago
Barclays is rated 1.7 based on 1,021 reviews