“I had a few issues regarding power of attorney and ASP ISA
and had to make a complaint, this was dealt with very efficiently and I can compliment the staff well done.
I then had an issue signing into on line banking (my own stupid fault) but a very patient young lady, Shivani, hope I spelt that correctly, got me there THANK YOU. So much”
“hi just quick message to say a massive thanks to nafees tariq at the bradford branch who helped me with my international transaction , he went out of his way made sure everything was done to my needs , i went to the bradford branch just after 3pm 14/5/26”
“Kidderminster branch staff member Mo.
My name is Ian Watson, TBH I generally don't like dealing with banks because my experience is usually quite negative and frustrating. This time however, it was a COMPLETLEY DIFFERENT experience. Mo was SUPER helpful, professional and did exactly what he said he was going to do for me, in fact he did more than that and even came into work early to help obtain the information I had requested. I never leave reviews because I'm not a fan of them but this time I felt I had to because of the first class service i received from Mo. If i could have gave a 10 star review I would have.”
“Overall, the consistent transparency, professionalism, and reliability demonstrated throughout the withdrawal process were truly impressive. It was a dependable and well-managed experience, and I deeply appreciate the level of service provided.”
“I needed a Euro currency account and some advise on it. Abiodun Lawal (Edinburgh Princes street branch) had that sorted for me in no time and he helped me with an international cheque. On top of it all he advised me on a savings account that will return a higher interest. It all happened in a relaxed atmosphere and I came out very happy and satisfied with the successful outcome. It made my day. Thanks Abiodun!”
“They exceeded everything I had hoped for. I had almost given up after dealing with unresponsive and ineffective services, but they restored my confidence. Their clear communication, attention to detail, and commitment to results made all the +1—(706)—25—1—08—54 difference.”
“They exceeded everything I had hoped for. I had almost given up after dealing with unresponsive and ineffective services, but they restored my confidence. Their clear communication, attention to detail, and commitment to results made all the +1—(706)—25—1—08—54 difference.”
“They exceeded everything I had hoped for. I had almost given up after dealing with unresponsive and ineffective services, but they restored my confidence. Their clear communication, attention to detail, and commitment to results made all the +1—(706)—25—1—08—54 difference.”
“We would like to say a big thank you to Emma at Maidstone branch, Fremlins Walk on 23rd April.
Who helped my wife and I, plus our daughter reviewing and organising our daughters current account.
Emma was exceptionally sympathetic and professional.
Thank you Emma
From Mr and Mrs Roberts”
“I’m pretty disgusted with Barclays right now I’ve been hounded and threatened by them to keep providing information about my business we physically cannot provide anymore information they want if we don’t they will close our account and put us out of business! Absolutely disgusting. I’ve been with them for years and have several businesses with them but they don’t stop and ask the most intrusive ridiculous questions just to have a bank account which I've had for 5 years now! We will now lose out company just because they cant get the information they demand, which we simply cannot provide! Awful behaviour”
“Thankyou to Lisa once again for her Amazing Help ...ti sort out my Car cover update! I have this morning received a Fabulous Hamper!! This was to compensate me for all the Anxiety last year! Five Star Team live Claire X X”
“Please don’t bank with this bank. Account closed with no proper warning. Locked out of app. Funds frozen by bank. Cards cut off. Telephone banking not helpful unable to make payments out to close due to limits. Awful customer service. No apology. All on the basis of an email allegedly sent to an online message board. No call. No letter sent to address.”
“After weeks of frustration and dead ends, I honestly didn’t know where else to turn. It felt like every option I tried led nowhere, and the stress was becoming too much to handle. The moment I reached out, I noticed a difference in how they handled everything. They were patient, focused, and truly willing to listen. They didn’t rush the process and made sure every detail was clear, which helped restore my confidence and sense of direction.”
“Jet Blue Card - Barclays
Unacceptable Service – Closing My Account
I am beyond frustrated with Barclays and the level of service I have received. My concerns were repeatedly ignored, and I can no longer trust them with my finances. As a result, I am closing my account immediately.
I will also be sharing my experience across social media to warn others about the poor service and lack of accountability. Barclays needs to take serious steps to address these issues and treat their customers with respect.”
