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Barclays Reviews

1.7 Rating 1,047 Reviews
17 %
of reviewers recommend Barclays

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“What a joy, yes I'm talking about going to the bank. I had an occasion recently to visit the Kingston upon Thames branch and was greeted by a very polite member of staff. I asked her question and she led us to the counter to expedite our request. She was very efficient and wasted no time in concluding our business. Her name is Sehvish and was a such a pleasure to meet. What a contrast to our usual interaction with Barclays and in my opinion is a credit to Barclays Bank. Barclays should employ more people like her who have manners and a pleasing personality. Thank you again Sehvish.”
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Posted 6 days ago
“Thank you for your help with Mrs. Kim's Barclays Basildon bank. Ms. Kim was very helpful and kind. Thank you.”
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Posted 1 week ago
“Been to ask to transfer a sum of money. Same lady I have dealt with a number of times. She's so helpful that I.wamt to say she's a asset to Barclays Bank. Gurpreet thank you for being helpful didn't rush me. From Darlington Barclays Bank. I felt comfortable with you. You knew I wast very go on it stuff. Explained everything to me. Keep up your great customer services thank you Mr David Hutton”
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Posted 2 weeks ago
“Been to ask to transfer a sum of money. Same lady I have dealt with a number of times. She's so helpful that I.wamt to say she's a asset to Barclays Bank. Gurpreet thank you for being helpful didn't rush me. From Darlington Barclays Bank. I felt comfortable with you. You knew I wast very go on it stuff. Explained everything to me. Keep up your great customer services thank you Mr David Hutton”
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Posted 2 weeks ago
“Sam working at St Albans branch of Barclays was extremely pleasant, helpful and good humoured - 5 stars”
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Posted 2 weeks ago
“Would like to leave a positive review for Tracey at Barclays Wombourne branch. Tracey was very professional in her role, very knowledgeable about banking services available, always friendly and polite, made my elderly mother and myself at ease, and was able to open an account for my mom, despite some challenges that my mom presented with, so all in all, a big thank you to Tracey at the Wombourne branch.”
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Posted 3 weeks ago
“I met Aleks and Alex in Barclays Bank in Hereford last week. They were both amazingly helpful and friendly. They made me feel like a customer in a very expensive restaurant. They both went above and beyond to help me. A huge thank you to both of them.”
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Posted 3 weeks ago
“I had a wonderful experience at the Hartlepool Local branch today thanks to Michael. I went in unsure about how I wanted to invest my money but he helped me without any pressure or confusing jargon. He also helped me to download the app and explained how to use it. He was very patient with me. I left feeling confident. Excellent customer service!.”
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Posted 3 weeks ago
“I visited Dartford Barclays this morning and Kim R sorted out my enquiry . I felt lucky to deal with a competent and knowledgeable member of staff. She could not have been more helpful and my morning experience with the bank was brilliant”
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Posted 1 month ago
“Visited Barclays Camberley branch. Pauline was so helpful and professional. Issue was speedily sorted.”
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Posted 2 months ago
“Saw a lady at Barclays Bank in Camberley Surrey yesterday. Extremely professional and on the ball. So happy with the excellent service and help.”
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Posted 2 months ago
“Saw Steve at Barclays in Gainsborough library; sorted out our minor problems and gave helpful advice;”
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Posted 2 months ago
“just returned from Barclays bank Woolwich the lady that engaged with us Natasha was extremely helpful and professional and genuinely friendly which made our visit enjoyable. as shown a def 5star rating.”
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Posted 2 months ago
“Met with Bev today to open an account for my mother in-law. She couldn't have been more helpful and understanding. Really appreciate the way she dealt with a delicate situation.”
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Posted 2 months ago
“My wife and I had a meeting with Shani this morning. We had a lot of queries about my sister's account. I have Lasting Power of Attorney for the account. Shani understood our situation very quickly and came up with some very good suggestions. Everything was settled to our satisfaction. We have arranged a further meeting in October and we look forward to meeting again with Shani. Her efficiency was matched by her good humour.”
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Posted 2 months ago
“I am writing to thank the Barclays Mayfair Team on 51 Berkeley Street London W1J 8NL for their AMAZING service!!!! The entire team was so professional, fantastic and ever so helpful and patient! I really cannot thank them enough. Thank you Fidel and the entire team for all your assistance during all my visits to resolve my problems. Highly recommend the Barclays Mayfair branch and the entire team!! Amelie”
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Posted 3 months ago
“I would like to express my experience after speaking to Marie on the mortgage department. Marie has a lovely manner, is very patient, efficient and professional. Within 5 minutes she solved my enquiry, which several other people within her department were unable to do, infact they just passed my enquiry around and wasted almost 2 hours of my time. I would like to always be able to speak with her, but within the system this is impossible. Marie made a difference allround. Her colleagues should take heed and learn from her. I've mentioned this to family and friends. Please stay within the company Marie and hopefully you'll be there when I need you. Congratulations!”
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Posted 4 months ago
“I would like to express my appreciation for Fazal at the Cambridge Barclays Bank branch for helping me with my cash deposit. Fazal was extremely helpful, knowledgeable, and professional throughout the process. He also took the time to explain the benefits of Premier Banking and answered all my questions clearly. His respectful and friendly approach made the experience smooth and pleasant. Thank you very much, Fazal, for your excellent customer service and support. I would also like to thank the entire Barclays team at the Cambridge branch for their assistance and professionalism. Keep up the great work!”
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Posted 4 months ago
“I have always had excellent service from Barclays .From help with scams to recurring payments not asked for I have had nothing but amazing service from Barclays. Yesterday Adam helped me with an unwanted recurring payments. Thank you so very much Adam. I am elderly and technology is a challenge so any help is gratefully received I have been with Barclays since I married sixty years ago and wouldn’t bank with anyone else. Thank you so much. Linda”
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Posted 4 months ago
“Went to Barclays local at Petersfield, the lady was very helpful with the best thing to do with our late Mother's account”
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Posted 4 months ago
Barclays is rated 1.7 based on 1,047 reviews