“just returned from Barclays bank Woolwich the lady that engaged with us Natasha was extremely helpful and professional and genuinely friendly which made our visit enjoyable. as shown a def 5star rating.”
“Met with Bev today to open an account for my mother in-law. She couldn't have been more helpful and understanding. Really appreciate the way she dealt with a delicate situation.”
“My wife and I had a meeting with Shani this morning. We had a lot of queries about my sister's account. I have Lasting Power of Attorney for the account. Shani understood our situation very quickly and came up with some very good suggestions. Everything was settled to our satisfaction.
We have arranged a further meeting in October and we look forward to meeting again with Shani. Her efficiency was matched by her good humour.”
“I am writing to thank the Barclays Mayfair Team on 51 Berkeley Street London W1J 8NL for their AMAZING service!!!! The entire team was so professional, fantastic and ever so helpful and patient! I really cannot thank them enough. Thank you Fidel and the entire team for all your assistance during all my visits to resolve my problems. Highly recommend the Barclays Mayfair branch and the entire team!!
Amelie”
“I would like to express my experience after speaking to Marie on the mortgage department. Marie has a lovely manner, is very patient, efficient and professional. Within 5 minutes she solved my enquiry, which several other people within her department were unable to do, infact they just passed my enquiry around and wasted almost 2 hours of my time. I would like to always be able to speak with her, but within the system this is impossible. Marie made a difference allround. Her colleagues should take heed and learn from her. I've mentioned this to family and friends. Please stay within the company Marie and hopefully you'll be there when I need you. Congratulations!”
“I would like to express my appreciation for Fazal at the Cambridge Barclays Bank branch for helping me with my cash deposit.
Fazal was extremely helpful, knowledgeable, and professional throughout the process. He also took the time to explain the benefits of Premier Banking and answered all my questions clearly. His respectful and friendly approach made the experience smooth and pleasant.
Thank you very much, Fazal, for your excellent customer service and support. I would also like to thank the entire Barclays team at the Cambridge branch for their assistance and professionalism.
Keep up the great work!”
“I have always had excellent service from Barclays .From help with scams to recurring payments not asked for I have had nothing but amazing service from Barclays. Yesterday Adam helped me with an unwanted recurring payments. Thank you so very much Adam. I am elderly and technology is a challenge so any help is gratefully received I have been with Barclays since I married sixty years ago and wouldn’t bank with anyone else. Thank you so much. Linda”
“Absolutely FANTASTIC! Trouble trying to prove income etc. THREE different assistants all helped me, tocomplete the task. OUTSTANDING service, nainly from Teresa.”
“I was in the Washing Hub 01/06/26 . It was a lengthy appointment but Kerry helped me deal with my problem, she had great patience with me, talking through every step and making sure I fully understood what was happening. Informed me what would happen after the process was completed. I felt very much appreciated. Thank you Kerry and Laura.”
“I had a few issues regarding power of attorney and ASP ISA
and had to make a complaint, this was dealt with very efficiently and I can compliment the staff well done.
I then had an issue signing into on line banking (my own stupid fault) but a very patient young lady, Shivani, hope I spelt that correctly, got me there THANK YOU. So much”
“hi just quick message to say a massive thanks to nafees tariq at the bradford branch who helped me with my international transaction , he went out of his way made sure everything was done to my needs , i went to the bradford branch just after 3pm 14/5/26”
“Kidderminster branch staff member Mo.
My name is Ian Watson, TBH I generally don't like dealing with banks because my experience is usually quite negative and frustrating. This time however, it was a COMPLETLEY DIFFERENT experience. Mo was SUPER helpful, professional and did exactly what he said he was going to do for me, in fact he did more than that and even came into work early to help obtain the information I had requested. I never leave reviews because I'm not a fan of them but this time I felt I had to because of the first class service i received from Mo. If i could have gave a 10 star review I would have.”
