“I have always had excellent service from Barclays .From help with scams to recurring payments not asked for I have had nothing but amazing service from Barclays. Yesterday Adam helped me with an unwanted recurring payments. Thank you so very much Adam. I am elderly and technology is a challenge so any help is gratefully received I have been with Barclays since I married sixty years ago and wouldn’t bank with anyone else. Thank you so much. Linda”
“Absolutely FANTASTIC! Trouble trying to prove income etc. THREE different assistants all helped me, tocomplete the task. OUTSTANDING service, nainly from Teresa.”
“I was in the Washing Hub 01/06/26 . It was a lengthy appointment but Kerry helped me deal with my problem, she had great patience with me, talking through every step and making sure I fully understood what was happening. Informed me what would happen after the process was completed. I felt very much appreciated. Thank you Kerry and Laura.”
“I had a few issues regarding power of attorney and ASP ISA
and had to make a complaint, this was dealt with very efficiently and I can compliment the staff well done.
I then had an issue signing into on line banking (my own stupid fault) but a very patient young lady, Shivani, hope I spelt that correctly, got me there THANK YOU. So much”
“hi just quick message to say a massive thanks to nafees tariq at the bradford branch who helped me with my international transaction , he went out of his way made sure everything was done to my needs , i went to the bradford branch just after 3pm 14/5/26”
“Kidderminster branch staff member Mo.
My name is Ian Watson, TBH I generally don't like dealing with banks because my experience is usually quite negative and frustrating. This time however, it was a COMPLETLEY DIFFERENT experience. Mo was SUPER helpful, professional and did exactly what he said he was going to do for me, in fact he did more than that and even came into work early to help obtain the information I had requested. I never leave reviews because I'm not a fan of them but this time I felt I had to because of the first class service i received from Mo. If i could have gave a 10 star review I would have.”
“I needed a Euro currency account and some advise on it. Abiodun Lawal (Edinburgh Princes street branch) had that sorted for me in no time and he helped me with an international cheque. On top of it all he advised me on a savings account that will return a higher interest. It all happened in a relaxed atmosphere and I came out very happy and satisfied with the successful outcome. It made my day. Thanks Abiodun!”
“We would like to say a big thank you to Emma at Maidstone branch, Fremlins Walk on 23rd April.
Who helped my wife and I, plus our daughter reviewing and organising our daughters current account.
Emma was exceptionally sympathetic and professional.
Thank you Emma
From Mr and Mrs Roberts”
“Thankyou to Lisa once again for her Amazing Help ...ti sort out my Car cover update! I have this morning received a Fabulous Hamper!! This was to compensate me for all the Anxiety last year! Five Star Team live Claire X X”
“I phoned Barclays Customer Services immediately after being discharged from eye surgery and needed to query/dispute a transaction
Mt Barclays Representative was named Polly based out of Crawley and I wanted to say a special thanks to her - for taking much time dealing with the issue carefully and her impeccable manner and courtesy shown to me at a difficult time.
Mark, Notting Hill Gate”
“More than happy with the service, Sam was brilliant in helping and advising me, very pleasant, knowledgeable and friendly. Would give ten stars if I could.”
“Tanya made my Wife and I very welcome for our appointment,friendly and explained all the details to us and answered our questions with expertise.Thankyou to her for being a lovely person and a credit to Barclays Bank.”
“By opening a branch at Chatham outlet centre which has real people available to help! Great service- very helpful! Would highly recommend a visit for any banking ccncerns!👍⭐️”
“Tracey at Barclays BSE was very efficient, knowledgeable and helpful in resolving our questions - very grateful for the time taken, her level of service was 100% and I would certainly recommend Barclays BSE as a reliable and friendly bank to use.”
