My Dad banked with Barclays for years. He passed away in December 2020. What a shambles the Scarborough branch & the bereavement line. 4,times I was informed they would release money for his funeral. The undertakers were so understanding. Its was eventually paid in February,what a embarrassment Barclays. And to beat that it took a age to release his money into his will. I’ll not name the girl at the Scarborough branch but she should be disgusted with herself. And the guy on the bereavement side,how many times did you actually lie to me??? Just hope your other branch’s are more helpful.