I went to do the banking for the company I work for and I thought the teller asked me to come to the counter but then he started serving someone else and said he wouldn't take long, in fact it took fifteen minutes, this isn't the issue, I stood next to a man making personal transactions and didn't know what to do, I couldn't step back as someone was at the front of the queue, I apologised to the man making the transaction and that I'd been asked to step forward, at that point the teller said quite loudly that he didn't. When I eventually got served, I was polite as I always am, however, there was no apology made to me by the teller, even if it was miscommunication I would have expected him to say something so I could have at least apologised but nothing, so unprofessional. I was so embarrassed by the whole situation