After my mother recently passed away trying to deal with Barclays has been an absolute nightmare. Although I have completed forms over several different visits to the Burnley branch and these were then sent for checking with Bereavement Team no payment was received. Apparently a signature was missing on a form. They will then send this out meaning another two weeks delay. Staff training is abysmal with conflicting information being given out. Different departments do not communicate and the whole operation is an absolute shambles. Avoid like the plague
3 years ago
Barclays has a
1.6
average rating
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