Misappropriation of customers' money Barclays closed our business account due to ‘inactivity’ in mid-January 2022 with a substantial amount of money on it. Two months later we are still being ping-ponged between various departments of Barclays without even being able to file a formal complaint. The best what Barclays have been able to offer us is that perhaps in another 12 weeks their Dormancy team would get in touch with us. In the meanwhile, we cannot use our money to pay our bills and Barclays are using it for free, which is a misappropriation of customers, assets, or, simply said, theft. We would never use Barclays again and would caution anyone who would like to bank with Barclays to think twice.