I also have not been able to get through to customer service with regard to a dispute on a purchase of eyeglasses which I never received. After being initially told to work with the vendor, which I did, then could not get a customer service agent on the line -- they finally told me over 90 days had passed and it was now too late to dispute the charge ! I will be cancelling my card post haste. They just said a manager was not available and could call me back within 5 business days!!
2 years ago
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